Instructions:
How do I turn on my Solana Gear Heated Pillow?
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Connect the power bank to the USB port located inside the pillow.
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Press and hold the HEAT button for 3 seconds to activate.
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Tap the button briefly to cycle through the different heat levels until you reach your preferred warmth.
FAQs:
How do I charge the pillow?
Remove the power bank and connect it to any USB power source, such as a wall adapter or computer.
Does the Solana Gear Heated Pillow come with a battery?
No. A power bank is not included. The pillow requires a 5V/2A compatible power bank. Standard phone banks typically do not provide enough power. For convenience, we offer a 10,000mAh 5V/2A lithium-ion power bank, available here.
Can I wash the pillow?
Yes. The pillow has a removable cover that is machine washable. Follow the included care instructions and ensure the cover is fully dry before use.
How long does the pillow stay warm?
When paired with a 10,000mAh power bank, the pillow provides up to 2 hours of continuous warmth on the high setting.
Is the pillow safe to use for extended periods?
Absolutely. It’s built with ultra-low voltage technology and an automatic shut-off function for complete safety and peace of mind.
Where does the pillow ship from?
Orders are shipped from our Ohio, USA warehouse to ensure fast and reliable delivery.
How can I track my order?
After your order ships, you’ll receive an email confirmation with a tracking number and link to follow your package until it arrives safely.
Still need help? Create a support request with our customer service team and we'd be happy to help.